The new Consumer Protection Act (due to become law on 1 April 2011) protects South African consumers against a number of unfair and unethical business practices.
The Act reads like a bill of rights for consumers, with a corresponding number of new duties on businesses that sell their wares to consumers. Businesses that don’t comply with these new rules may find themselves dealing with cancelled contracts, compulsory refunds, contractual damages or even criminal penalties.
Consumerlaw.co.za is a free, easy-to-use resource to help entrepreneurs and companies come to grips with the new Act.